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At Camille Lingerie, we approach your privacy with the same care and sophistication as we design our nightwear and lingerie. This policy outlines how we collect, use, and protect your personal information when you visit camillelingerie.com.

1. Information We Collect

We collect information that helps us provide our signature effortless shopping experience:

  • Personal Details: Name, email address, shipping/billing addresses when you make a purchase
  • Payment Information: Processed securely through our payment partners (we never store full card details)
  • Technical Data: IP address, browser type, device information for site optimization
  • Preferences: Product interests and browsing behavior to personalize your experience

2. How We Use Your Information

Your data allows us to maintain the elegance and security you expect from Camille Lingerie:

  • Process orders with our 256-bit SSL encrypted payment system
  • Provide customer support from our Brighton-based team
  • Improve our product offerings and website functionality
  • Send occasional updates about new collections (only with your consent)
  • Prevent fraud and maintain transaction security

3. Data Sharing & Disclosure

We treat your information as carefully as we handle our delicate fabrics:

  • Service Providers: Trusted partners for payment processing (Visa/MasterCard/PayPal), shipping, and IT services
  • Legal Requirements: When necessary to comply with UK/EU laws or protect our rights
  • Business Transfers: In the event of company restructuring, with appropriate confidentiality protections

We never sell your personal information to third parties.

4. Data Storage & Security

Your information is protected with the same dedication we apply to our luxury garments:

  • Encrypted storage using industry-standard security measures
  • Regular security audits of our systems
  • Limited access to personal data within our organization
  • Retention only as long as necessary for business or legal requirements

5. Your Rights

Under GDPR and other privacy laws, you have the right to:

  • Access, correct, or request deletion of your personal data
  • Object to or restrict certain processing activities
  • Withdraw consent for marketing communications
  • Request data portability where applicable

To exercise these rights, please contact us at [email protected].

6. Cookies & Tracking Technologies

Our website uses cookies as delicately as lace accents on our chemises:

  • Essential Cookies: For shopping cart functionality and secure checkout
  • Performance Cookies: To enhance site speed and user experience
  • Analytics Cookies: Help us understand how customers browse our collections

You may adjust cookie settings through your browser, though this may affect certain features.

7. International Transfers

As we serve customers globally (excluding some Asian countries and remote regions), your data may be transferred outside the UK/EEA only with appropriate safeguards in place.

8. Policy Updates

We may occasionally update this policy to reflect changes in our practices. Significant changes will be notified through our website.

9. Contact Us

For any privacy-related inquiries, please reach out to our Customer Care team:

Camille Lingerie
41 Black Lion St, Brighton & Hove, GB CH4Q 8TC
Email: [email protected]

Thank you for trusting Camille Lingerie with your personal information – we value this privilege as much as we value crafting your perfect nightwear experience.